FREQUENTLY ASKED QUESTIONS
Everything You Need to Know
About Souvlaki Authentique
We've collected your commonly asked questions and are here to provide all the answers you need.
We bring the true essence of Greek cuisine to every dish, with a focus on fresh, quality ingredients and traditional cooking methods.
Souvlaki Authentique brings its delicious Greek flavors to several locations across Canada! You can find us in places like Île-Perrot, Boisbriand, Ville-Marie, Vaudreuil, Lachine, Pierrefonds, and Les Coteaux. Check out our location pages for full addresses and visit us at a spot near you!
Souvlaki consists of small pieces of marinated meat, usually pork, chicken, or lamb, grilled on skewers and served with pita, veggies, and sauces. Gyro, on the other hand, is made with meat that’s cooked on a vertical rotisserie and typically served in thin slices with pita, toppings like tomatoes, onions, and our signature sauces.
Yes! We offer both delivery and takeout at all our locations. Order online or contact your nearest spot to enjoy our Greek flavors from the comfort of your home!
Our most popular dishes include the Chicken Souvlaki Plate with rice, salad, and your choice of Greek potatoes or fries, the Traditional Pork Gyro Pita with fresh Quebec pork, and our Poutine Mykonos topped with Loukaniko sausage. Customers also love the Authentique House Salad with Chicken Gyro and the Trio Léonidas. Check out our full menu online to discover more!
Yes! We offer delicious vegetarian options like the Spanakopita Plate, a traditional Greek spinach and feta pie wrapped in puff pastry, and the Dolmadakia Plate, featuring 10 stuffed vine leaves. Both are served with house salad, rice and your choice of Greek potatoes with lemon sauce or fries. Explore our menu for more vegetarian-friendly options!
Yes! We offer several gluten-free options. Please check with our staff for specific details on gluten-free offerings when you visit.
You can view our full menu online by visiting our website, where you'll find all our delicious dishes, from souvlaki and gyros to sides and salads. Feel free to browse and plan your next meal with us!
Simply visit our website, select your nearest location, and browse our menu. Choose your favorite dishes, add them to your cart, and proceed to checkout for a quick and easy order.
Some of the healthiest options at Souvlaki Authentique include our fresh Greek salad, made with vegetables and topped with feta, olives, and a light dressing. You can also enjoy the Dolmadakia Plate, featuring stuffed grape leaves. Check out our menu for more healthy choices!
Some of the best sides to pair with your souvlaki include our crispy Greek potatoes covered in our famous lemon sauce, a fresh Greek salad with olives and feta, and flavorful rice. Explore our online menu to discover even more delicious sides to complement your meal!
Our working hours vary by location. Please visit our location pages for specific hours of operation for the nearest Souvlaki Authentique to you.
As a franchisee, you'll enjoy a proven business model, strong brand recognition, dedicated support, and the chance to serve authentic Greek dishes that attract loyal customers.
Multi-unit ownership allows for easier scaling, stronger financials, and greater long-term wealth, as you expand your business footprint and maximize earning potential.
Our thriving locations are a testament to the success of our business model, which emphasizes quality, authenticity, and customer loyalty.
We provide ongoing assistance with operations, marketing, supply chain management, and more, ensuring you have the resources needed to succeed from day one.
Yes! Our commitment to quality and authenticity has already attracted a loyal following, ensuring strong customer demand from day one.
Our reputation for quality and authenticity, combined with our dedicated support and proven success, makes us a standout choice for potential franchisees.
Investment costs vary based on location and size, but we provide you with all the details and financial requirements during the franchise process.
Simply reach out to us via email or phone, and one of our agents will guide you through the process, including selecting a location, understanding financials, and securing your franchise.
The timeline varies depending on factors like location selection, construction, and permits, but our team works closely with you to streamline the process and get your restaurant up and running as soon as possible.
We seek passionate entrepreneurs who are committed to delivering high-quality food and excellent customer service. Prior restaurant experience is beneficial but not required, our training program will prepare you for success!
Signing up is free and easy! You can join online by downloading our app or signing in to place an order.
You earn points every time you make a purchase at any Souvlaki Authentique. For every $1 spent, you receive 1 point.
You can redeem your points for free menu items, discounts, and exclusive offers, including Pepsi (100 points), a side of potatoes (175 points), a pita (250 points), a Greek bowl (450 points), and a chicken stick plate (500 points).
No! Your points never expire, so you can save them and redeem them whenever you like.
Yes! Members get access to exclusive promotions, events, and priority updates on new menu items and seasonal specials.
Yes! Earn triple points on your first order within 7 days of signing up, and 4X points on your birthday.
Unfortunately, points cannot be added retroactively. Make sure to sign in when ordering or scan your loyalty account in-store to earn points.
Points cannot be combined with other discounts or promotions, but you can still enjoy member-exclusive offers.
