Frequently Asked Questions
Menu, restaurants, catering, gift cards, loyalty points and franchising: pick a topic below. Can't find your answer? Write to us.
Souvlaki Authentique is a Quebec Greek restaurant chain that opened its first restaurant in Île-Perrot in 2017. We now have eight, from Les Coteaux to Quebec City, serving souvlaki, gyros, bowls and plates for dine-in, takeout and delivery.
Eight, all in Quebec: Beauport (Quebec City), Boisbriand, Île-Perrot, Kirkland, Lachine, Les Coteaux, Vaudreuil-Dorion and Ville-Marie in downtown Montreal. Our locations page shows the closest one, with hours and directions.
Yes. All eight restaurants offer dine-in, takeout and delivery, and you can order online from our website or through delivery apps.
Souvlaki and gyros, served as plates, pitas or bowls with Greek lemon potatoes and tzatziki. The menu also has the Paul and Artemis mix grill, family feasts and a baklava cheesecake.
Yes: the veggie pita, Greek salad and spanakopita, among others. If you have an allergy or a dietary restriction, tell your server before you order.
Opening a Souvlaki Authentique franchise starts with submitting a franchise inquiry through our website. Our team will reach out to walk you through the model, the process, and everything you need to know to get started.
No prior restaurant experience is required. Training before you open covers kitchen operations, customer experience and daily management.
We provide full support from day one, including initial training, site selection assistance, marketing campaigns, technology setup, operations guidance, and ongoing coaching. Our team does not disappear after your grand opening.
Investment costs depend on the location and the size of the space. Send a franchise inquiry and our team will give you the figures for your situation.
You open with a menu already served at eight restaurants, each rated 4.5 to 4.8 on Google (October 2026). Training comes before opening; marketing campaigns and operations coaching continue after it.
There is no minimum notice. Send your request with the date and the number of guests, and our team will confirm the details in your quote.
Absolutely. We work with you to build a catering plan that fits your event and your guests. Share your needs when you submit your catering inquiry, and our team will take it from there.
Yes, we deliver around all eight of our restaurants: Greater Montreal, Vaudreuil-Soulanges and the Quebec City area. Choose delivery in the inquiry form and enter the event address; our team will confirm the details in your quote.
Fill out our catering inquiry form with the date, the number of guests and any specific requests, and our team will get back to you with a quote.
Yes: Greek salads, spanakopita and dips like tzatziki. Tell us in your inquiry how many guests eat vegetarian, and we'll plan the menu with you.
Eight: Beauport (Quebec City), Boisbriand, Île-Perrot, Kirkland, Lachine, Les Coteaux, Vaudreuil-Dorion and Ville-Marie in downtown Montreal.
Enter your address or postal code in the search on our Restaurants page: the list sorts our eight restaurants by distance, and "Show route" gives the driving time and the route.
Yes. All eight restaurants serve the same menu: souvlaki, gyros, pitas, bowls, plates, feasts, salads, dips and desserts.
Yes. Every restaurant offers dine-in, takeout and delivery, and you can order online from our website.
Six of our eight restaurants are open seven days a week. Les Coteaux and Ville-Marie are closed on Mondays, and Beauport, Les Coteaux and Vaudreuil-Dorion open at 4 p.m. on some days. Each restaurant's page shows its hours.
At any of our eight restaurants, or online.
Your gift card can be redeemed at any of our eight Quebec locations for dine-in, takeout and online orders. Use it when you pay, in the restaurant or online.
Yes, our gift cards are available in a range of amounts, so you can choose the value of your gift.
No, our gift cards do not expire. Your recipient can use them at their own pace and enjoy authentic Greek food whenever they are ready.
No. Gift cards can't be used for catering orders, but they work for any regular purchase at our eight restaurants.
Joining is free. Download the Souvlaki Authentique app or sign up online, and your first order already earns points.
You earn 1 point per dollar at all eight Souvlaki Authentique restaurants, whether you dine in, take out or order online.
Open the app, choose a reward and redeem it with your points: a 591 ml Pepsi at 100 points, a side of lemon potatoes at 175, a pita at 250, a Greek bowl at 450 or a chicken souvlaki plate at 500.
No, your points never expire. You can check your balance in the app.
Yes, you earn points on every qualifying purchase across all eight Souvlaki Authentique locations whether you dine in, order takeout or place an order online through our website or app.
Still Have Questions?
Send us a message from the contact page, or call the restaurant you're visiting: each restaurant page lists its phone number.